Collaborative Business
Collaborative Business
Module Coordinator/Lecturers
Study Programmes
Masterstudiengang IT and Business Process Management (MSc BPM 08)
(01.10.2008)
Project Description
The course focuses on collaboration, collaborative work and modern collaboration tools in a business environment. Students will apply their knowledge in a hands-on collaboration project with partners.
Topics:
Collaborative Business is an evolving topic in the area of Information Systems. It supports flexible cooperation and enables new modes of value creation in loosely coupled networks. Furthermore, collaboration can be a source of process innovation and value creation throughout a company.
In this module students are introduced to concepts of inter- and intraorganizational collaboration and cooperation.
Besides theoretical concepts of communication and collaboration, the students are brought in touch with state-of-the-art collaboration technology. They are motivated to experience these tools in praxis and are guided through a collaboration experience.
Virtual teams are formed and perform collaboration tasks throughout the whole semester.
Topics:
- Understand the concepts of collaboration and collaborative work
- Learn how IT can be used in order to support collaboration
- Learn about the potentials and limits about collaboration technology
- Learn about investment decisions of organizations regarding collaboration technology
- Experience collaboration with team members from other countries
Collaborative Business is an evolving topic in the area of Information Systems. It supports flexible cooperation and enables new modes of value creation in loosely coupled networks. Furthermore, collaboration can be a source of process innovation and value creation throughout a company.
In this module students are introduced to concepts of inter- and intraorganizational collaboration and cooperation.
Besides theoretical concepts of communication and collaboration, the students are brought in touch with state-of-the-art collaboration technology. They are motivated to experience these tools in praxis and are guided through a collaboration experience.
Virtual teams are formed and perform collaboration tasks throughout the whole semester.
Teaching Method
The module integrates theoretical knowledge and practical skills based on an interactive seminar that includes a hands-on collaboration project.
The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.
The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.
Learning Results
Die Studierenden...
Literature
The students will be provided with the lecture slides and supporting materials (literature and exercises) throughout the course.
Davenport, T. H. (2005). Thinking for a living: how to get better performances and results from knowledge workers. Harvard Business Press.
Laudon, K., Laudon, J. (2012). Management Information Systems. Pearson
Davenport, T. H. (2005). Thinking for a living: how to get better performances and results from knowledge workers. Harvard Business Press.
Laudon, K., Laudon, J. (2012). Management Information Systems. Pearson
Assessment Methods
Die maximale Korrekturzeit beträgt 6 Wochen. Sollten bis zu diesem Zeitpunkt die Noten nicht im Intranet zur Verfügung stehen wenden Sie sich bitte direkt an die Modulleitung.
Business Intelligence
Business Intelligence
Module Coordinator/Lecturers
Study Programmes
Masterstudiengang IT and Business Process Management (MSc BPM 08)
(01.10.2008)
Project Description
The course starts with an exam in the first session.
Exam subjects are available in Moodle.
The course focuses on conceptual principles, implementation and operations of Business Intelligence solutions, based on SAP NetWeaver BW, SAP BusinessObjects and SAP HANA. The main learning outcomes are:
Topics:
Exam subjects are available in Moodle.
The course focuses on conceptual principles, implementation and operations of Business Intelligence solutions, based on SAP NetWeaver BW, SAP BusinessObjects and SAP HANA. The main learning outcomes are:
Topics:
- Conceptual foundation
- The Data Warehouse theory
- In-Memory column based solutions
- Market overview
- SAP NetWeaver BW Data Modeling & ETL
- SAP Business Explorer
- Query
- Front End Tools
- SAP BusinessObjects Front End Tools
- In Memory Computing with SAP HANA
Teaching Method
The module integrates theoretical knowledge and practical skills based on an interactive lecture that includes teaching cases.
The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.
The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.
Literature
Compulsory Reading:
The students will be provided with the lecture slides and supporting materials (literature and exercises) throughout the course.
Further Recommended Readings:
Egger et al. (2009). Reporting und Analyse mit SAP BusinessObjects, Galileo Press. (ISBN: 978-3-8362-1380-6).
Codd, E.F. et al. (1993). Providing OLAP (Online Analytical Processing) to User-Analysts: An IT Mandate, White Paper im Auftrag von Arbor Software (jetzt Hyperion Solutions). Siehe auch: http://www.fpm.com/refer/codd.html.
Egger N., Fiechter J.-M. & Rohlf J. (2005). SAP BW - Data Modeling, SAP Press (ISBN: 1-59229-043-4)
Plattner, H. & Zeier, A. (2011). In-Memory Data Management. An Inflection Point for Enterprise Applications, Springer, ISBN-13: 9783642193620
Hichert, R. & Moritz, M. (1995). Management-Informationssysteme. Praktische Anwendungen, (2nd ed.) Springer Verlag.
Kaiser, B.-U. (1999). Unternehmensinformation mit SAP-EIS. Hrsg. von Stephen Fedtke, Vieweg.
Keen, P. G. W. (1978). Decision support systems: an organizational perspective. Reading, Mass., Addison-Wesley Pub. Co. ISBN 0-201-03667-3
Laudon, K. C. & Laudon, J.P. (2013). Management Information Systems: A Contemporary Perspective. (13th ed.) New York: Macmillan.
Salmeron, Jose L. (2003). EIS Success: Keys and difficulties in major companies. Technovation 23 (1), 35–38.
- Egger et al. (2007). SAP Business Intelligence, SAP Press (ISBN: 978-1-59229-082-6)
- SAP Documentation: http://help.sap.com/businessobject/product_guides/default.asp
- SAP BusinessObjects Web Intelligence User's Guide
- SAP Crystal Reports 2011 Users Guide
- Plattner, H. (2009). A Common Database Approach for OLTP and OLAP Using an In-Memory Column Database, Hasso Plattner Institute for IT Systems Engineering University of Potsdam.
- Inmon, W. H. (2005). Building the Data Warehouse, (4th ed) John Wiley.
The students will be provided with the lecture slides and supporting materials (literature and exercises) throughout the course.
Further Recommended Readings:
Egger et al. (2009). Reporting und Analyse mit SAP BusinessObjects, Galileo Press. (ISBN: 978-3-8362-1380-6).
Codd, E.F. et al. (1993). Providing OLAP (Online Analytical Processing) to User-Analysts: An IT Mandate, White Paper im Auftrag von Arbor Software (jetzt Hyperion Solutions). Siehe auch: http://www.fpm.com/refer/codd.html.
Egger N., Fiechter J.-M. & Rohlf J. (2005). SAP BW - Data Modeling, SAP Press (ISBN: 1-59229-043-4)
Plattner, H. & Zeier, A. (2011). In-Memory Data Management. An Inflection Point for Enterprise Applications, Springer, ISBN-13: 9783642193620
Hichert, R. & Moritz, M. (1995). Management-Informationssysteme. Praktische Anwendungen, (2nd ed.) Springer Verlag.
Kaiser, B.-U. (1999). Unternehmensinformation mit SAP-EIS. Hrsg. von Stephen Fedtke, Vieweg.
Keen, P. G. W. (1978). Decision support systems: an organizational perspective. Reading, Mass., Addison-Wesley Pub. Co. ISBN 0-201-03667-3
Laudon, K. C. & Laudon, J.P. (2013). Management Information Systems: A Contemporary Perspective. (13th ed.) New York: Macmillan.
Salmeron, Jose L. (2003). EIS Success: Keys and difficulties in major companies. Technovation 23 (1), 35–38.
Assessment Methods
- Please check examination details. Attendance is mandatory in this course.
- Evaluation of exams should take no longer than six weeks.
- The written exam is split up in an entry exam (30 points) and a final exam (60 points). Overall a minimum of 45 points must be achieved to pass the written exam part.
Process Management
Process Management
Module Coordinator/Lecturers
Study Programmes
Masterstudiengang IT and Business Process Management (MSc BPM 08)
(01.10.2008)
Project Description
Process management refers to the operation, improvement and innovation of business processes. The course covers fundamental frameworks, models, and methods in process management.
Topics:
Topics:
- Business process operation
- Business process change
- Strategic alignment
- Governance
- Quality management
- Six sigma
- Process management skills
- Organizational culture
Teaching Method
The module integrates theoretical knowledge and practical skills with the following components:
The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.
- Lecture with interactive elements and teaching cases
- Seminar based on a real-world case
The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.
Literature
The students will be provided with the lecture slides and supporting materials throughout the course.
Book:
vom Brocke, J., & Rosemann, M. (Eds.). (2010). Handbook on business process management. Berlin: Springer.
Book:
vom Brocke, J., & Rosemann, M. (Eds.). (2010). Handbook on business process management. Berlin: Springer.
Masterthesis
Masterthesis
Module Coordinator/Lecturers
Study Programmes
Masterstudiengang IT and Business Process Management (MSc BPM 08)
(01.10.2008)
Project Description
Further information for writing the master thesis
Please note the following deadlines:
- Submission of the signed thesis proposal (Exposé) until 1st of Oct. (winter term) / 1st of March (summer term) to the secretary at the Institute of Information Systems
- Presentation in the colloquium (one month before final submission of thesis latest; Dates can be found in the course description "Colloquium")
- Deadline for submission of master's thesis (to be handed in at the central service desk): 1st of February (winter term)/ 1st of August (summer term) or next working day during the opening times of the central service desk (http://www.uni.li/Universit%C3%A4t/ServicesZentraleDienste/ZentraleServiceStelle/tabid/141/language/en-US/Default.aspx)
- The already scheduled dates of the commencement ceremony can be found in the menu bar on the left
In case of any questions please contact the module director.
The Study and Examination Regulations and the Guidelines for Academic Work contain the necessary regulations. >>Link
Please consider especially the following aspects:
- The thesis proposal is written in accordance with the supervisor and the co-supervisor. Both should be team members of the institute of information systems. External supervisors (e.g. of the student's employer) are usually integrated as an additional practical supervisor. In this case there are a supervisor, co-supervisor and a practical supervisor involved in a thesis project. An external co-supervisor can be agreed in exceptional cases only (please check with the administration office of the institute if a personal data sheet is necessary for this person).
- The official editing time is defined on the thesis proposal and may not exceed 22 weeks. A shorter editing time is possible.
- While editing the master's thesis a colloquium with the supervisor must be held.
- The dates and deadlines given in this module description are the last possible dates for the adhering presentation and defense. Thesis submissions made after these deadlines are presented at the following date for presentation and defense.
- The registration for the commencement ceremony is handled by the study administration. Dates of the commencement ceremony are given in the menu bar located on the left / topic commencement ceremony
Literature
Creswell, J.W. (2008) Research Design: Qualitative, Quantitative, and Mixed Methods Approaches, 3rd Edition, Sage Publications
Saunders, M.N.K.; Thornhill, A.; Lewis, P.; Leedy P.D.; Ormrod, J.E. (2007) Research Methods for Business Students: AND "Practical Research, Planning and Design", Financial Times Prentice Hall
Weitere Literatur wird in den Module "Research Methods" und "Topics in IS" genannt.
Saunders, M.N.K.; Thornhill, A.; Lewis, P.; Leedy P.D.; Ormrod, J.E. (2007) Research Methods for Business Students: AND "Practical Research, Planning and Design", Financial Times Prentice Hall
Weitere Literatur wird in den Module "Research Methods" und "Topics in IS" genannt.
Assessment Methods
Die Beurteilung der Master-Thesis wird wenige Tage vor der Präsentation und Verteidigung dem Studierenden im Intranet zugänglich gemacht.
Topics in IS Research
Topics in IS Research
Module Coordinator/Lecturers
Study Programmes
Masterstudiengang IT and Business Process Management (MSc BPM 08)
(01.10.2008)
Project Description
In the module Topics in IS Research, students develop an exposé for their master’s thesis.
Teaching Method
The module consists of a seminar where students learn how to write a master’s thesis exposé. Students receive guidance as to how to translate their research ideas or interests into well-formulated research questions of theoretical and practical relevance in the field of IS.
The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.
The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.
Literature
Students will be provided with handouts and supporting materials throughout the course. Conducting a literature review is an integral part of the module.
Assessment Methods
Evaluation of the master’s thesis exposé
Intellectual Property Law
Intellectual Property Law
Module Coordinator/Lecturers
Study Programmes
Masterstudiengang IT and Business Process Management (MSc BPM 08)
(01.10.2008)
Project Description
> Introduction to law, including contract law and general terms and conditions
> Introduction to intellectual property rights
> Licensing
> Software development agreements
> Certain aspects of unfair competition
> Introduction to E-Commerce and E-Signature
> Introduction to intellectual property rights
- Trademark law
- Design law
- Patent law and utility model law
- Copyright law
> Licensing
> Software development agreements
> Certain aspects of unfair competition
> Introduction to E-Commerce and E-Signature
Teaching Method
Interactive lecture, group work, case studies, discussions
Learning Objectives
- Basic understanding of contract law
- Basis understanding of scope of application of the intellectual property rights
- Increased awareness of legal problems in connection with the use and exploitation of intellectual property rights
Literature
> Klett/Sonntag/Wilske, Intellectual Property Law in Germany, Verlag Lexis Nexis 2008
> Bentley/Sherman, Intellectual Property Law 3rd Edition (2009) Oxford University Press (optional)
> Heidinger/Hubalek/Pramberger, Introduction to the Law and Language of the European Union (1998) 2nd Edition, Verlag Lexis Nexis (optional)
> Bentley/Sherman, Intellectual Property Law 3rd Edition (2009) Oxford University Press (optional)
> Heidinger/Hubalek/Pramberger, Introduction to the Law and Language of the European Union (1998) 2nd Edition, Verlag Lexis Nexis (optional)
Systems Modelling
Systems Modelling
Module Coordinator/Lecturers
Study Programmes
Masterstudiengang IT and Business Process Management (MSc BPM 08)
(01.10.2008)
Project Description
- Introduction
- Object-oriented software systems
- Software development methodologies
- Requirements analysis
- Domain analysis
- UML
- Behavioral modeling I
- Use cases
- Use case diagrams
- Activity diagrams
- Structural modeling
- Class diagrams
- Behavioral modeling II
- Sequence diagrams
- State chart diagrams
- UI modeling
- Quality of models
- Project tasks
Learning Objectives
The module "Systems Modeling" comprises one course, consisting of a lecture and an exercise, which aims at integrating theoretical knowledge and practical skills. Students will learn to design software systems in a model-driven, object-oriented way using the Unified Modeling Language (UML). Integrated project tasks require students to translate their theoretical knowledge gained in lectures and self-study into practice. Students gain experience in modeling and will be able to successfully apply and critically assess particular methods and tools. The module forms the foundation for the succeeding module “Systems Development”.
Literature
Recommended:
- Ashrafi, N.; Ashrafi, H. (2009): Object-Oriented Systems Analysis and Design, Pearson Education.
- Booch, G.; Rumbaugh, J.; Jacobson, I. (2005): Unified Modeling Language User Guide, Addison-Wesley.
Systems Development
Systems Development
Module Coordinator/Lecturers
Study Programmes
Masterstudiengang IT and Business Process Management (MSc BPM 08)
(01.10.2008)
Project Description
The course focuses on systems development (SysDev), especially on developing web frameworks that can be used in online environments such as e-commerce platforms or online blog systems.
Topics:
Topics:
- Web frameworks
- Web development
- Python programming
- Django programming
- Web applications
- Latest technological developments
- Project: E-commerce platform or blog system
Teaching Method
The module integrates theoretical knowledge and practical skills based on an interactive lecture that includes teaching cases.
The module integrates theoretical knowledge and practical skills with the following components:
The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.
The module integrates theoretical knowledge and practical skills with the following components:
- Preparatory class (facultative)
- Lecture with interactive elements and teaching cases
The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.
Literature
The students will be provided with the lecture slides and supporting materials (literature and exercises) throughout the course.
Preparatory class:
Lecture:
Preparatory class:
- Gries, P., Campell, J., Montojo, J. (2013). Practical Programming: An Introduction to Computer Science Using Python 3 (2nd ed.). Newton: O’Reilly (http://shop.oreilly.com/product/9781937785451.do)
Lecture:
- Holovaty, A., Moss, J. K. (2009). The Definitive Guide to Django: Web Development Done Right. New York: Springer-Verlag. (www.djangobook.com)
Assessment Methods
Please note that the lecture starts with an exam in the first session, 09.00 AM, covering the content of the preparatory class.
Process Implementation
Process Implementation
Module Coordinator/Lecturers
Study Programmes
Masterstudiengang IT and Business Process Management (MSc BPM 08)
(01.10.2008)
Project Description
The module provides an introduction to process implementation.
Topics:
Topics:
- Introduction to Process Implementation
- Process Automation (Workflow Management, Web Services)
- Workflow Management (YAWL)
- Process Mining (ProM)
- Predictive Process Analytics (R)
Teaching Method
The module integrates theoretical knowledge and practical skills with the following components:
The objective of the Process Implementation seminar is the practical application of methods taught in the Process Implementation lecture.
The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.
- Lecture with interactive elements and teaching cases
- Seminar based on a real-world case
The objective of the Process Implementation seminar is the practical application of methods taught in the Process Implementation lecture.
The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.
Literature
The students will be provided with the lecture slides and supporting materials throughout the course.
Textbooks (optional):
Textbooks (optional):
- Dumas, M., La Rosa, M., Menlding, J., Reijers, H. (2013). Fundamentals of Business Process Management. Berlin: Springer.
- Ter Hofstede, A., Van der Aalst, W., Adams, M., Russell, N. (2010). Modern Business Process Automation. Berlin: Springer.
- Van der Aalst, W. (2011). Process mining: discovery, conformance and enhancement of business processes. Berlin: Springer.
Assessment Methods
The assessment of the module Business Process Implementation consists of three parts. The written exam covers the content of the lecture. The project work is a written report and a presentation on the important steps and results of the seminar. Through the oral examination the contribution of each individual students to the seminar will be evaluated.
The examination results will be provided within six weeks after the examination date. Please contact the director of module in case of any questions.
The examination results will be provided within six weeks after the examination date. Please contact the director of module in case of any questions.
Human Resources and Relations Management
Human Resources and Relations Management
Module Coordinator/Lecturers
Study Programmes
Masterstudiengang IT and Business Process Management (MSc BPM 08)
(01.10.2008)
Project Description
- Managing Human Resources
- Leadership
- Operations Organisation and Organisational Behaviour
- Project, Change and Conflict Management
- Teambuilding
> Communication and Cooperation
> Motivation and Rewarding
> Coordination and Decision Taking
> Competence Management and Delegation
> Communication and Conflict Management
Learning Objectives
***
Additional Information for summer term 2015
The Module Human Resources and Relations Management is a team oriented, practical workshop. The participants learn and apply theories and methodologies in a case study of a virtual company that they create and run. The workshop confronts them with an unknown environment outside the University that is very different than a classic classroom approach. This workshop will get them out of their personal "comfort zones" without overstressing them. The situation causes the students to constantly re-evaluate their roles within the team, their interactions with each other and their measures they apply to accomplish the goals.
The participants will constantly be evaluated throughout this workshop by peer-review, performance review and the degree to which they have achieved their objectives.Project and Process Management¿ will be applied as powerful Management Tools.
The 3 day workshop will serve as a case study in which the students participate. After there is a reflection phase during which literature review and research will be applied to their experiences. Finally participants have to document their key findings and lessons learned in a written seminar work and prepare a presentation to transfer this new knowledge to their fellow students.
Additional Information for summer term 2015
The Module Human Resources and Relations Management is a team oriented, practical workshop. The participants learn and apply theories and methodologies in a case study of a virtual company that they create and run. The workshop confronts them with an unknown environment outside the University that is very different than a classic classroom approach. This workshop will get them out of their personal "comfort zones" without overstressing them. The situation causes the students to constantly re-evaluate their roles within the team, their interactions with each other and their measures they apply to accomplish the goals.
The participants will constantly be evaluated throughout this workshop by peer-review, performance review and the degree to which they have achieved their objectives.Project and Process Management¿ will be applied as powerful Management Tools.
The 3 day workshop will serve as a case study in which the students participate. After there is a reflection phase during which literature review and research will be applied to their experiences. Finally participants have to document their key findings and lessons learned in a written seminar work and prepare a presentation to transfer this new knowledge to their fellow students.
Learning Results
The concept of the workshop is to create a simulation of real business situations. Because there does not exist any absolute formula for success the students are empowered and encouraged to find their own solutions. The lecturers in this module offer active guidance and feedback during this process. The students are also given time to reflect upon their experiences as the workshop progresses by writing a personal "Leadership Diary".
In order to prepare the students for their future professional careers "Project and Process Management" will be applied as powerful Management Tools.
The 3 day workshop will serve as a case study in which the students participate. After there is a reflection phase during which literature review and research will be applied to their experiences. Finally participants have to document their key findings and lessons learned in a written seminar work and prepare a presentation to transfer this new knowledge to their fellow students
In order to prepare the students for their future professional careers "Project and Process Management" will be applied as powerful Management Tools.
The 3 day workshop will serve as a case study in which the students participate. After there is a reflection phase during which literature review and research will be applied to their experiences. Finally participants have to document their key findings and lessons learned in a written seminar work and prepare a presentation to transfer this new knowledge to their fellow students
Literature
> Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 2, pp. 267-299). New York: Academic Press.
Selected Articles and Books
> Armstrong, M. (2006): Strategic Human Resource Management: A Guide to Action. 3. Aufl., Thomson-Shore.
> Beel, J. (2007). Project Team Rewards - rewarding your project Team. First Edition. CreateSpace LLC, Scotts Valley, USA.
> Drucker, P. F. (1954). The Practice of Management. New York: Harper & Row.
> Herzberg, F. and Mausner, B. and Bloch Snyderman, B. (1993). The Motivation to Work (10th Edition). Transaction Publishers.
> Malik, F. (2006). Managing Performing Living. Campus Verlag
> Maslow, A. (1943). A Theory Of Human Motivation in Psychological Review 50 (4) pp. 370-96.
Selected Articles and Books
> Armstrong, M. (2006): Strategic Human Resource Management: A Guide to Action. 3. Aufl., Thomson-Shore.
> Beel, J. (2007). Project Team Rewards - rewarding your project Team. First Edition. CreateSpace LLC, Scotts Valley, USA.
> Drucker, P. F. (1954). The Practice of Management. New York: Harper & Row.
> Herzberg, F. and Mausner, B. and Bloch Snyderman, B. (1993). The Motivation to Work (10th Edition). Transaction Publishers.
> Malik, F. (2006). Managing Performing Living. Campus Verlag
> Maslow, A. (1943). A Theory Of Human Motivation in Psychological Review 50 (4) pp. 370-96.
Course Materials
Teaching material will be provided according to the requirements of the actual case study
Grade
The workshop will take place at an off-site location. For accommodation and food a participation fee of CHF 199 will be required. This fee must be paid at the secretarial office of the Institute of Information Systems before March 1st. The transport to and from the location has to be organized and paid for by the students.
In the first session the lecturers Dr. Ed Weiss and Hagen Poehnert will introduce the module to the students and give further specific information and first instructions.
In the first session the lecturers Dr. Ed Weiss and Hagen Poehnert will introduce the module to the students and give further specific information and first instructions.