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Process Management

Team

Understanding the Nature of Processes: An Information-Processing Perspective

Profitability of Business Processes

Reference

vom Brocke, J., & Grob, H. L. (2011). Profitability of Business Processes. In J. Becker, M. Kugeler & M. Rosemann (Eds.), Process Management. A Guide for the Design of Business Processes (Vol. 2, pp. 421-446). Berlin: Springer -Verlag.

Publication Type

Chapter in Edited Book

Business Process Management (BPM). A Pathway for IT Professionalism in Europe?

On the Leverage of User Participation in Business Process Transformation – Learning from Case Studies in the IT-Service Sector

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