The University of Liechtenstein warmly congratulates Gregor Kipping on the successful defense of his dissertation, “Advancing Process Science – Leveraging Multiple Sources of Data in Business Process Management”, which was awarded the highest distinction.

How can socio-technical processes be better understood and designed using data in order to address complex challenges in the digital age? This was the focus of Gregor Kipping’s dissertation under the supervision of Prof. Dr. Jan vom Brocke at the University of Liechtenstein. The work centers on the contribution of digital data sources to the evidence-based design of socio-technical processes and systems, as well as process-based behavioral visibility, which makes it possible to gain insights into actual workflows from digital traces and use them for management decisions.

Based on ten scientific studies, methodological and conceptual foundations were developed to demonstrate how digital trace data, sensor information, and educational data can be integrated into design processes. As one of the first contributions in the field of information systems, the work takes an explicitly socio-technical perspective on digital credentials. The focus is not only on the technological infrastructure of such credentials but also on their integration into organizational processes, governance structures, and digital learning ecosystems. Through this interdisciplinary approach, the dissertation expands the discourse on lifelong learning processes and the role of digital credentials by adding a design-oriented perspective.

The results provide fresh impetus for the advancement of the interdisciplinary research field of process science and demonstrate how problem-solving can be understood and systematically supported as a dynamic design process. In doing so, the dissertation contributes to the digital transformation of organizations and the development of educational technologies.

The University congratulates Gregor Kipping and expresses its heartfelt thanks to his supervisor Prof. Dr. Jan vom Brocke, co-supervisor Prof. Dr. Axel Winkelmann from the University of Würzburg, as well as Prof. Dr. Leo Brecht as chair of the defense committee, for their tremendous support.