Information Systems and Process Science
We research how companies can optimise their processes through process-oriented thinking and strategically deploy innovative digital technologies. The focus is on the design and continuous development of socio-technical systems, taking into account technological, organisational and social aspects.
Our research concentrates on current digital technologies such as artificial intelligence, big data analytics, process mining, social media and cloud computing. Special emphasis is placed on the use of AI methods, including machine learning, natural language processing and automated decision support, for analysing, designing and optimising business processes. We combine methodological rigour with practice-relevant knowledge transfer to develop innovative, data-driven solutions for complex operational challenges.
Research Projects
Our research is dedicated to the design and development of intelligent digital information systems aimed at optimising business processes in companies and public organisations. The focus is on the integration and application of new technologies such as artificial intelligence, process mining, big data analytics and cloud computing. We examine how these technologies can be utilised to realise data-driven, adaptive and user-centred processes. Our approach is interdisciplinary and holistic, considering not only methodological and technological aspects but also organisational and social dimensions. The goal is to develop sustainable and impactful socio-technical systems that contribute to digital transformation in business and society.
Transfer Projects with Partners
Within the framework of practice-oriented research collaborations, the professorship develops innovative solutions together with partners from business, administration and education at the intersection of information systems, artificial intelligence and business process management.
Degree Programmes and Professional Education
In teaching, we provide the fundamentals of business informatics in the Bachelor’s degree programme in Business Administration. In the Master’s degree programme in Business Informatics, we impart in-depth knowledge at the interface of technology and business. Students can specialise in business process management, acquiring both professional and personal skills for entering the job market. In professional education, we offer practice-oriented, internationally focused formats for the targeted enhancement of digital and economic competencies for working professionals in the spirit of lifelong learning.
Highlights and Achievements
The Professorship for Information Systems and Process Science is distinguished by excellent research, international visibility and strong networks. Our activities are regularly recognised and reflect our commitment to scientific quality, knowledge transfer and international collaboration.