The module provides an introduction to process implementation.

Topics:

• Introduction to Process Implementation
• Process Automation (Workflow Management, Web Services)
• Workflow Management (YAWL)
• Process Mining (ProM)
• Predictive Process Analytics (R)

The module integrates theoretical knowledge and practical skills with the following components:

• Lecture with interactive elements and teaching cases
• Seminar based on a real-world case

The objective of the Process Implementation seminar is the practical application of methods taught in the Process Implementation lecture.

The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.

The assessment of the module Business Process Implementation consists of three parts. The written exam covers the content of the lecture. The project work is a written report and a presentation on the important steps and results of the seminar. Through the oral examination the contribution of each individual students to the seminar will be evaluated.

The examination results will be provided within six weeks after the examination date. Please contact the director of module in case of any questions.

• Managing Human Resources
• Leadership
• Operations Organisation and Organisational Behaviour
• Project, Change and Conflict Management
• Teambuilding

> Communication and Cooperation
> Motivation and Rewarding
> Coordination and Decision Taking
> Competence Management and Delegation
> Communication and Conflict Management

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Additional Information for summer term 2015
The Module Human Resources and Relations Management is a team oriented, practical workshop. The participants learn and apply theories and methodologies in a case study of a virtual company that they create and run. The workshop confronts them with an unknown environment outside the University that is very different than a classic classroom approach. This workshop will get them out of their personal "comfort zones" without overstressing them. The situation causes the students to constantly re-evaluate their roles within the team, their interactions with each other and their measures they apply to accomplish the goals.

The participants will constantly be evaluated throughout this workshop by peer-review, performance review and the degree to which they have achieved their objectives.Project and Process Management¿ will be applied as powerful Management Tools.

The 3 day workshop will serve as a case study in which the students participate. After there is a reflection phase during which literature review and research will be applied to their experiences. Finally participants have to document their key findings and lessons learned in a written seminar work and prepare a presentation to transfer this new knowledge to their fellow students.

The concept of the workshop is to create a simulation of real business situations. Because there does not exist any absolute formula for success the students are empowered and encouraged to find their own solutions. The lecturers in this module offer active guidance and feedback during this process. The students are also given time to reflect upon their experiences as the workshop progresses by writing a personal "Leadership Diary".

In order to prepare the students for their future professional careers "Project and Process Management" will be applied as powerful Management Tools.

The 3 day workshop will serve as a case study in which the students participate. After there is a reflection phase during which literature review and research will be applied to their experiences. Finally participants have to document their key findings and lessons learned in a written seminar work and prepare a presentation to transfer this new knowledge to their fellow students

Teaching material will be provided according to the requirements of the actual case study

The workshop will take place at an off-site location. For accommodation and food a participation fee of CHF 199 will be required. This fee must be paid at the secretarial office of the Institute of Information Systems before March 1st. The transport to and from the location has to be organized and paid for by the students.

In the first session the lecturers Dr. Ed Weiss and Hagen Poehnert will introduce the module to the students and give further specific information and first instructions.

Short description
The course covers the fundamentals of supply chain management, so it focuses on coordination problems related to the provision of products and services and the flow of goods.

Topics

• Demand forecasting
• Process flow analysis
• Service process management
• Inventory management
• Location planning
• Production planning
• Scheduling
• Network management

Learning objectives

• Students will know about the main concepts, theories, and methods in supply chain management.
• In a business game, students will recognize and analyze typical coordination problems along the supply chain.
• In exercises, students will use analytical methods like linear programming, dynamic programming, regression analysis, and exponential smoothing, and state-of-the-art algorithms and heuristics like Silver-Meal and Branch-and-Bound.
• In case studies, students will use these methods to identify business problems, generate solutions, and compare their solutions in terms of quality and accuracy.

Methods

• The module involves interactive lectures with exercises to integrate theoretical knowledge and practical skills.
• Case studies are used to show how the course contents are related.
• A business game is used to illustrate typical coordination problems along the supply chain.
• The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.

Entry requirements

• Students are expected to have basic knowledge and skills in operations management.

Compulsory reading

• Chopra, S., & Meindl, P. (2012). Supply Chain Management: Strategy, Planning, and Operation (5th edition). Pearson: Edinburgh Gate et al.

Short description
The course focuses on process analysis, including approaches and methods for designing, analyzing and simulating processes in organizations.

Topics

• Introduction to process analysis
• Process modeling and design
• Process flow analysis
• Process simulation

Learning objectives

• Students will know how processes can be modeled, analyzed, and simulated.
• Students will know basic methods of process modeling in order to analyze, design, and implement information systems in organizations.
• Students will use methods of process flow analysis and simulation in order to analyze, design, and improve business processes in organizations

Methods

• The module integrates theoretical knowledge and practical skills based on an interactive lecture.
• The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.

Entry requirements

• none

Compulsory reading

• Laguna, M. & Marklund, J. (2013): Business Process Modeling, Simulation and Design, CRC Press: Boca Raton.

Further reading

• vom Brocke, J. & Rosemann, M. (Eds.) (2014). Handbook of Business Process Management. Springer: New York.

In this course we discuss some statistical methods that can help to take decisions in business using data. After reviewing the basic concepts of ''Testing and Estimating'', usually known from an introductory course on probability theory and statistics in any bachelor program, we introduce and discuss some aspects of ''Multiple Linear Regression Analysis'', which can be regarded as one of the practically most relevant statistical techniques.

Topics:

• graphical and numerical characterizations of random variables and their distributions
• framework and basic applications of testing hypotheses and estimating parameters
• ordinary least squares method and its properties
• parameter estimation in multiple linear regression
• classical linear model assumptions and model diagnostics
• inference in multiple linear regression
• model specification techniques
• model selection techniques
• introduction to the software package R

Students are usually asked in advance to read corresponding parts of the textbook (Wooldridge, 2009) in order to prepare for the upcoming lectures. In the interactive lectures, we then introduce the statistical concepts and motivate them by discussing examples in detail. Assignments are then offered to train these skills. During the office hours, individual problems may finally be discussed with the lecturer. In order to analyze realistic data, the software package R will be used.

The same teaching methods will be used in the two different lecture series ''Testing and Estimating'' and ''Multiple Linear Regression Analysis''.

The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.

During an intensive weekly workshop it enables students to further deepen their knowledge of an issue addressed in the project studios and/ or conduct excursions to places and sites addressed in their design project.

Intensive seminar week: excursion, exercises, experiment, research, writing, visualising, modelling, presenting, case study, peer feedback

Professional competence

• Execute complex defined and self-defined projects of research, development or investigation and identify and implement relevant outcomes.
• Communicate and articulate ideas and information fluently in English language and work comprehensively in visual, oral and written forms.
• Make formal presentations about specialist topics to informed audiences.
• Exercise autonomy and initiative in carrying out set project briefs and self-directed programmes of study.
• Demonstrate ability to manage time and physical resources in relation to set project briefs and self-directed programmes of study as an individual and a group member.
• Show confidence in analysing case studies and the ability to infer principles and motivations.

Methodological competence

• Apply a variety of design- and research methods and visualization and production techniques
• Have knowledge of scientific or artistic methods within an interdisciplinary context

Social competence

• Explain competently, discuss and critique own work through oral presentations, writing or visual communication
• Lead a team and assume responsibility
• Demonstrate the ability to work with other students for assignments, exercises, experiments, presentations etc

Personal competence

• Gain confidence in own role, and the persuasive and accountable manner in which it is expected to be performed.

Presentation, portfolio, participation, minimum 75% mandatory presence

During an intensive weekly workshop it enables students to further deepen their knowledge of an issue addressed in the project studios and/ or conduct excursions to places and sites addressed in their design project.

Intensive seminar week: excursion, exercises, experiment, research, writing, visualising, modelling, presenting, case study, peer feedback

Professional competence

• Execute complex defined and self-defined projects of research, development or investigation and identify and implement relevant outcomes.
• Communicate and articulate ideas and information fluently in English language and work comprehensively in visual, oral and written forms.
• Make formal presentations about specialist topics to informed audiences.
• Exercise autonomy and initiative in carrying out set project briefs and self-directed programmes of study.
• Demonstrate ability to manage time and physical resources in relation to set project briefs and self-directed programmes of study as an individual and a group member.
• Show confidence in analysing case studies and the ability to infer principles and motivations.

Methodological competence

• Apply a variety of design- and research methods and visualization and production techniques
• Have knowledge of scientific or artistic methods within an interdisciplinary context

Social competence

• Explain competently, discuss and critique own work through oral presentations, writing or visual communication
• Lead a team and assume responsibility
• Demonstrate the ability to work with other students for assignments, exercises, experiments, presentations etc

Personal competence

• Gain confidence in own role, and the persuasive and accountable manner in which it is expected to be performed.

Presentation, portfolio, participation, minimum 75% mandatory presence

During an intensive weekly workshop it enables students to further deepen their knowledge of an issue addressed in the project studios and/ or conduct excursions to places and sites addressed in their design project.

Intensive seminar week: excursion, exercises, experiment, research, writing, visualising, modelling, presenting, case study, peer feedback

Professional competence

• Execute complex defined and self-defined projects of research, development or investigation and identify and implement relevant outcomes.
• Communicate and articulate ideas and information fluently in English language and work comprehensively in visual, oral and written forms.
• Make formal presentations about specialist topics to informed audiences.
• Exercise autonomy and initiative in carrying out set project briefs and self-directed programmes of study.
• Demonstrate ability to manage time and physical resources in relation to set project briefs and self-directed programmes of study as an individual and a group member.
• Show confidence in analysing case studies and the ability to infer principles and motivations.

Methodological competence

• Apply a variety of design- and research methods and visualization and production techniques
• Have knowledge of scientific or artistic methods within an interdisciplinary context

Social competence

• Explain competently, discuss and critique own work through oral presentations, writing or visual communication
• Lead a team and assume responsibility
• Demonstrate the ability to work with other students for assignments, exercises, experiments, presentations etc

Personal competence

• Gain confidence in own role, and the persuasive and accountable manner in which it is expected to be performed.

Presentation, portfolio, participation, minimum 75% mandatory presence

During an intensive weekly workshop it enables students to further deepen their knowledge of an issue addressed in the project studios and/ or conduct excursions to places and sites addressed in their design project.

Intensive seminar week: excursion, exercises, experiment, research, writing, visualising, modelling, presenting, case study, peer feedback

Professional competence

• Execute complex defined and self-defined projects of research, development or investigation and identify and implement relevant outcomes.
• Communicate and articulate ideas and information fluently in English language and work comprehensively in visual, oral and written forms.
• Make formal presentations about specialist topics to informed audiences.
• Exercise autonomy and initiative in carrying out set project briefs and self-directed programmes of study.
• Demonstrate ability to manage time and physical resources in relation to set project briefs and self-directed programmes of study as an individual and a group member.
• Show confidence in analysing case studies and the ability to infer principles and motivations.

Methodological competence

• Apply a variety of design- and research methods and visualization and production techniques
• Have knowledge of scientific or artistic methods within an interdisciplinary context

Social competence

• Explain competently, discuss and critique own work through oral presentations, writing or visual communication
• Lead a team and assume responsibility
• Demonstrate the ability to work with other students for assignments, exercises, experiments, presentations etc

Personal competence

• Gain confidence in own role, and the persuasive and accountable manner in which it is expected to be performed.

Presentation, portfolio, participation, minimum 75% mandatory presence

The module provides an introduction to research methods.

Topics:

• Introduction to research
• Literature reviews
• Qualitative research
• Quantitative research
• Design science research

The module integrates theoretical knowledge and practical skills in an interactive lecture. It prepares the ground for the module “Topics in IS Research,” where students develop the exposé for their master’s thesis.

The e-learning platform Moodle will be used throughout the course for the dissemination of course material and discussions.

Written examination